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Tales from the assessment centre

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A friend of mine was at an assessment centre where 2 candidates who didn't get on well ended up having a full-on fist-fight in the group task!  Read all comments »

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Been to an assessment centre? Let us know where, and what happened….

While we wait to hear back from you, here’s what we’re hearing about where assessment centre attendees (around one third of whom are typically offered places) have been coming unstuck.

Inappropriate outfits. Julia Barber, director of graduate recruitment at The Cornell Partnership, which recruits for ING and Lazard, says someone this year turned up in skinny jeans and a fur jacket, another arrived in a new suit with the labels still on, and someone else turned up with their cuffs stapled together. “I have seen red G-strings outside tight trousers on ladies, earrings in noses, several other body piercings, and long hair tied in ponytails (on men),” recalls another recruiter.

Inappropriate behaviour. Brian Hood, head of graduate recruitment at Citi, says he attended an assessment centre at which a candidate sat next to the head of a business area during the pre-assessment dinner. The candidate’s mobile rang and he proceeded to chat on it throughout the meal. Another recruiter describes far worse horrors: “In my time, I have witnessed candidates throwing up in briefcases and handbags (not their own), becoming over-amorous with employees of the firm, and even inviting them for a night cap at their luxury five-star accommodation (provided by us to enable them to attend the assessment centre dinner!).”

Overbearing behaviour. “We were running a treasure hunt group exercise in which two teams of six students were competing against each other to win,” recalls one banking graduate recruiter.

She goes on: “The idea was to observe team skills, competitiveness, leadership skills, and the ability to collaborate to deliver results under pressure. One candidate was loud and over-confident. He said he’d done the same exercise at a competitor and knew exactly what was required. He boldly gave instructions and assigned tasks (making himself team leader). Team 2, meanwhile, got on well and had gelled together – they had sussed out what was expected of them, had divided themselves into sub-groups, and were systematically working through the task. After 20 minutes, Team 1 finally plucked up the courage to overrule their dictatorial leader, by which time it was too late. I noticed early on that a quiet member of the group had worked out the solution to the quiz and was repeatedly suggesting the correct approach. Despite this, everyone in Team 1 was rejected – there were plenty of candidates there who had potential, but the fact that they were unable to overrule the leader (who was clearly a reject from the outset) meant they blew their chances too.”

Political incorrectness. “We run an exercise where people are asked to choose candidates for a desert island and it’s surprising how often they choose all men,” says Barber.

On the other hand, political correctness can run amok – another recruiter recalls one candidate who informed the bank in advance that he was an orthodox Jew, and would therefore need to be home before dark and eat specially prepared food. When he was rejected (for unrelated reasons) he attempted to sue for racial discrimination.

Lateness. Susan Couper, head of graduate recruitment for Dresdner Kleinwort, says candidates often turn up over 30 minutes late, and on more than one occasion have started crying because they can't be assessed.

Tears. Another recruiter says crying is normal once candidates learn they’ve been rejected. “I have had many candidates who have literally broken down and sobbed, clung on to me and begged to be given another chance. Whilst I appreciate that it is tough and can be emotionally difficult, it is really not a good idea to become this upset,” she says. “I always tell candidates who are rejected at final stage that they have in fact succeeded. The statistics speak for themselves, and to get to final round in any blue-chip firm you are very good and you will get a graduate placement.”

Parental intervention. Couper says the parents of one candidate called for feedback on their progeny’s progress – not a great look if you’re trying to create the impression that you’re a grown adult capable of holding down a job.

Stage performance. “During a panel interview at the assessment centre with myself and the director of investment banking, a candidate was asked to give an example of entrepreneurialism,” says one recruiter. “He had a good example of a wellbeing package that he had sold in the shopping malls of Beijing. He said that he attracted customers by singing with a microphone on a pedestal. Mistake number one – he stood on a chair and sang his melody to us. Mistake number two – he said that his success came from attracting customers like me (female in my late 30s) who, to quote him, “should look a lot older than they actually are. It was like an interview for the X Factor.”

Stage fright. While it’s wrong to shout everyone down in the group exercise, it’s also not a great idea to sit there in silence. “Some people sit in the group discussion and say absolutely nothing,” says Esther Oxenbury, head of graduate recruitment at JPMorgan. “It’s simply not possible to form an opinion of them.”

Have you attended an assessment centre at an investment bank? We’re looking for information on group exercises, presentations, in-tray exercises, interviews, tests and other candidates – on a bank by bank basis...

COMMENTS

Anon, Corporate Banking,  Sat 15 Mar 08

God that overbearing behaviour one sounds really similar to one I did! I hope I wasn't too overbearing!!

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Barzini (Warwick 2:2), Student,  Sat 15 Mar 08

When I had my assessment day in Goldman Sachs, I was asked to get involved in a Group Exercise. There were candidates from Oxford, Cambridge, Imperial and LSE. But none of them contributed to the discussion. The guy from Cambridge was asking everyone where is the best night club in London. A girl from LSE, when asked to present the team's idea, ended up in tears as she was too frightened.

The quality of candidates are totally hilarious. Like, one could have got a Golden CV with brand university name and 5 A levels. But when they are on the field, they are not even half as good as me ( a guy from Warwick).

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anon, Hedge fund,  Mon 17 Mar 08

I have had many candidates who have literally broken down and sobbed, clung on to me and begged to be given another chance. Whilst I appreciate that it is tough and can be emotionally difficult, it is really not a good idea to become this upset,”

No, they were the successful DK candidates!

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hedge fund, Hedge Funds,  Mon 17 Mar 08

Do you really want to work with people that make you feel that way? If the HR or people from the company are trying to make you feel bad, then that firm is probably not the right place for you.

I sometimes think that even though some of them say that their goal is to find out who you are and make the selection process easier, they are not telling/selling the truth. I know some get a big rush from picking on young graduates and rejecting them - it's the same rush for them as it is for the dealers when closing a trade.

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Anonymous,  Tue 18 Mar 08

I don't get what's wrong with guys having ponny tales

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Demonate, Student,  Tue 18 Mar 08

I was left in an interview room and forgotten about...was pretty funny looking back!

Why are u even asking what's wrong with pony tales?!

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Dread,  Tue 18 Mar 08

Being a man with well kept shoulder length dreadlocks I'm quite offended by the comment about the ponytail on men.

If I wear my hair down it's classed as unprofessional and if I put it into a ponytail it's still seen as unprofessional so where's the middle ground? Are these banks suggesting that all men should have short hair or spikey gelled up hair inorder to work for them.

I see this as one of those unmentioned forms of discrimination that are prevalent in most of these banks recruitment processes.

Unless offcourse, someone can explain to me how a ponytail will affect your ability to do the job. I see this as a breach of the equal opportunities act in relation to appearance.

This is not the first time this has been highlighted as a trait that recruiters pick on and use as a reason to reject a perfectly good candidate because they have what is classed as an ethnic hairstyle. This has also been highlighted in America by recruiters who specialise in placing ethnic minority candidates with ibanks.

That comment reflects recruiters attitudes in ibanks and as much as they would like to deny it the recruitment processes are biased towards the elite looking few.

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f, Hedge Funds,  Tue 18 Mar 08

You only have to glance around the City of London to see that fashion hasn't changed since the 1980s. Ridiculous pin-strips, those shoes with buckles on them, beige macs. Hello Patrick Bateman

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Anonymous,  Tue 18 Mar 08

Look sonny, this isn't a debate about your dreadlocks......... The middle ground is you need to come across as best you possibly can if/when you get to an interview...  Seeing your self as a minority either because of race or your hairstyle(!) isn't going to get you very far, but if you've been rejected, maybe blaming it on your hair will make you feel better...

Wake up and smell the brylcream!

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Dread, Investment Banking / M & A,  Tue 18 Mar 08

Look Sonny...I haven't been rejected...infact I work for one of the most prominent banks in the city which tends to distance itself from that Canary Wharf attitude you have.

If your intepretation of the English language was sound you'd have noticed that the comment is more than relevant to the subject being discussed (which you seem not to understand is interview etiquette).

Therefore, my comment above poses a simple question.

What difference does a man having a ponytail make to him being a good candidate/employee to a bank ?

It would be appreciated if the person who made the comment in the article would answer the question

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