Been to an assessment centre? Let us know where, and what happened….
While we wait to hear back from you, here’s what we’re hearing about where assessment centre attendees (around one third of whom are typically offered places) have been coming unstuck.
Inappropriate outfits. Julia Barber, director of graduate recruitment at The Cornell Partnership, which recruits for ING and Lazard, says someone this year turned up in skinny jeans and a fur jacket, another arrived in a new suit with the labels still on, and someone else turned up with their cuffs stapled together. “I have seen red G-strings outside tight trousers on ladies, earrings in noses, several other body piercings, and long hair tied in ponytails (on men),” recalls another recruiter.
Inappropriate behaviour. Brian Hood, head of graduate recruitment at Citi, says he attended an assessment centre at which a candidate sat next to the head of a business area during the pre-assessment dinner. The candidate’s mobile rang and he proceeded to chat on it throughout the meal. Another recruiter describes far worse horrors: “In my time, I have witnessed candidates throwing up in briefcases and handbags (not their own), becoming over-amorous with employees of the firm, and even inviting them for a night cap at their luxury five-star accommodation (provided by us to enable them to attend the assessment centre dinner!).”
Overbearing behaviour. “We were running a treasure hunt group exercise in which two teams of six students were competing against each other to win,” recalls one banking graduate recruiter.
She goes on: “The idea was to observe team skills, competitiveness, leadership skills, and the ability to collaborate to deliver results under pressure. One candidate was loud and over-confident. He said he’d done the same exercise at a competitor and knew exactly what was required. He boldly gave instructions and assigned tasks (making himself team leader). Team 2, meanwhile, got on well and had gelled together – they had sussed out what was expected of them, had divided themselves into sub-groups, and were systematically working through the task. After 20 minutes, Team 1 finally plucked up the courage to overrule their dictatorial leader, by which time it was too late. I noticed early on that a quiet member of the group had worked out the solution to the quiz and was repeatedly suggesting the correct approach. Despite this, everyone in Team 1 was rejected – there were plenty of candidates there who had potential, but the fact that they were unable to overrule the leader (who was clearly a reject from the outset) meant they blew their chances too.”
Political incorrectness. “We run an exercise where people are asked to choose candidates for a desert island and it’s surprising how often they choose all men,” says Barber.
On the other hand, political correctness can run amok – another recruiter recalls one candidate who informed the bank in advance that he was an orthodox Jew, and would therefore need to be home before dark and eat specially prepared food. When he was rejected (for unrelated reasons) he attempted to sue for racial discrimination.
Lateness. Susan Couper, head of graduate recruitment for Dresdner Kleinwort, says candidates often turn up over 30 minutes late, and on more than one occasion have started crying because they can't be assessed.
Tears. Another recruiter says crying is normal once candidates learn they’ve been rejected. “I have had many candidates who have literally broken down and sobbed, clung on to me and begged to be given another chance. Whilst I appreciate that it is tough and can be emotionally difficult, it is really not a good idea to become this upset,” she says. “I always tell candidates who are rejected at final stage that they have in fact succeeded. The statistics speak for themselves, and to get to final round in any blue-chip firm you are very good and you will get a graduate placement.”
Parental intervention. Couper says the parents of one candidate called for feedback on their progeny’s progress – not a great look if you’re trying to create the impression that you’re a grown adult capable of holding down a job.
Stage performance. “During a panel interview at the assessment centre with myself and the director of investment banking, a candidate was asked to give an example of entrepreneurialism,” says one recruiter. “He had a good example of a wellbeing package that he had sold in the shopping malls of Beijing. He said that he attracted customers by singing with a microphone on a pedestal. Mistake number one – he stood on a chair and sang his melody to us. Mistake number two – he said that his success came from attracting customers like me (female in my late 30s) who, to quote him, “should look a lot older than they actually are. It was like an interview for the X Factor.”
Stage fright. While it’s wrong to shout everyone down in the group exercise, it’s also not a great idea to sit there in silence. “Some people sit in the group discussion and say absolutely nothing,” says Esther Oxenbury, head of graduate recruitment at JPMorgan. “It’s simply not possible to form an opinion of them.”
Have you attended an assessment centre at an investment bank? We’re looking for information on group exercises, presentations, in-tray exercises, interviews, tests and other candidates – on a bank by bank basis...
its becoming more and more ridiculous. so its okay to have dreads if you are black because of "ethnic origins" but not if you are white?! i am black and know that having dreads is not for any ethnic reasons - its just personal choice of not cutting and washing one's hair on a regular basis.
maybe they dont want dreads because it may put off clients because it can be percieved as not a professional/smart look. i mean if we go down this route then you are differentiating against non-minorities. soon we will have women in burkha wanting to interview and expecting to get positions which involve a great deal of client interaction. where do you draw the line?
and i do think that recruiters at banks for all their "diversity" BS still just look for their target universities and not always at much else. this ofcourse would have implied a racial bias a few years back before oxbridge starting to accept a 'diverse' range of students aside from just from wealthy white families.
at the end of the day if the bank feels that you apprearance may not be apprecaited by its clientele then they should have a right to reject you as long as that is the main reason and not the colour of your skin
I think the appearance should also correspond to your position... If you are applying to a position where you are going to meet clients, and your hairstyle may not show professionalism and thus hinder your performance, they are definitely right to reject you for that reason. Come on, after all, ib is not about charity, its about making money.
Yummy, I always thought that. Funny thing though, I had a friend who always dyed her hair dark before going to interviews, seemed to work better for her (she was natural blond)
I do not have a ponytail but I think that discriminating against those that do is simply absurd. Any attempt to rationalise such behavior is inherently flawed on the premises of the right of individuality and professionalism not looks.
To the you advocates of 'pony-tail ban', would you also suggest that the most beautiful should be given priority?
(PhD, WBS)
A senior manager at a Big Four Accountancy firm quickly retracted a comment on realising what she had just said in front of me! Her initial honesty reflected a sad state of affairs when she suggested that she knew within 5 minutes of an interview, who would get an offer. A moustache is a no no. Don't it. Apparently looks are everything. Go and get em girls!
Add your comment »I mean come on people, would would a man want a ponytail??? Everything you do in this field is to please your client and hence to get the business. And to be honest most of the clients do care about the 1st impression. Having a long ponytail is just bloody aweful for a man. No wonder recruiters would pick on that.
Think about the clothes you wearing for work. the ban in pony tail is like a ban in wearing jeans to work. SIMPLE!!
some of the people here just don't have common sense and I do wonder how do these people get into the industry! (excluded minorities)
At most assessment centers that I have attended, I noticed that candidates were behaving in a totally weird way with each other. Like some people took the 'extremely friendly' attitude which made them ask billions of irrelevant questions like: 'So tell me how is it in your home country?'
'What kind of food do you eat there?'
Other candidates were silent and did not bother smile or ask any question.
I think people should relax and enjoy the insight into IBs that this experience provide.
I definitely agree with you Dread. I really don't think appearance should have a bearing on the final outcome because at the end of the day, your appearance and outlook makes you who you are, no?
On another note have any of you guys got any hints for what to expect in the assessment centre because i've got one coming up shortly and don't really know what to expect?!
Cheers
I have been to 7 assessment centres (yes, really). And can safely say I am an expert. I have now finally succeeded with a bank which is great.
I was at one assessment where a guy candidate shouted a jive about a girl candidate's hair just as she was stepping into her interview room. The other candidates and I were horrified and critisised him for putting her off. He seemed to think it was funny. I don't think the assessors saw him do this, but I hope he didn't get the job. He was a jerk.
Also a friend of mine was at an assessment centre where 2 candidates who didn't get on well ended up having a full-on fist-fight in the group task! Thankfully the recruiters said they realised it wasn't the other candidates fault that it had gone so wrong. They were all invited to attend a new assessment centre to make up for it. Indeed they were praised for their attempts to calm the situation down, and dragging the 2 fighting ones apart when it turned ino a punch-up!
I also heard of another person who was so nervous at his interview that he winked at the female interviewer as he shook her hand to leave. Poor guy realised immediately what a mistake he'd made, but it was too late by then.
i always see having longer hair as a mechanism to show how badly you want a job. if you turn up to the assesment centre and make it clear that you would cut off your hard grown hair for the job then thats fine, the problem is cutting off your hair for a job you might not even get and the bank will be completly unaware of the sacrafice that you have made
Add your comment »My opinion is that while on a personal ground, nobody should discriminate on appearance, sadly it does affect some people's opinion forming. The companies can't guarentee that all their clients (internal & external) are fiar and just. So for the sake of business prosperity they would like to recruit candidates with appearances that can't go wrong, as realistic as it can be.
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